Refund and Returns Policy
At Techeden.in, we are committed to providing a smooth shopping experience. Please review our return and refund policy to understand the conditions and processes for returns.
Eligibility for Returns
You can request a return for the following reasons:
- The product is defective.
- The product was damaged during delivery.
- The product delivered is incorrect or does not match your order.
Note: The product must be in its original condition, including packaging, accessories, and documentation.
Time Frame for Returns
- Return requests must be initiated within 5 days of receiving the product.
Non-Returnable Items
Certain items are not eligible for returns, including:
- Software or digital downloads.
- Customized or personalized products.
- Products with signs of misuse or tampering.
Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 7 business days through your original payment method.
How to Initiate a Return
To start a return, please contact us at:
- Email: support@techeden.in
Include your order details, reason for return, and supporting evidence (e.g., photos of the defect).
Shipping Costs
- For defective, damaged, or incorrect items, return shipping costs will be covered by Techeden.in.
- For all other returns, shipping costs will be borne by the customer.
Contact Us
If you have any questions about this policy, please reach out:
- Email: support@techeden.in
